VitalGround™ — Frequently Asked Questions (FAQ)

What is grounding (earthing) and how does it work?

Grounding is the process of connecting your body to the Earth’s natural energy through conductive materials. When you use our products, excess positive charge is neutralized by the Earth’s electrons — helping reduce inflammation, improve sleep, and support overall wellness.

What are the benefits of grounding?

Many customers and studies report:
✔ Deeper, more restful sleep
✔ Reduced stress and anxiety
✔ Less inflammation and joint pain
✔ Increased daily energy
✔ Faster post-workout recovery

What makes VitalGround™ products different?

We combine high-quality, breathable materials with strong conductivity. Every product is lab-tested and features medical-grade silver threading to ensure safe, consistent grounding while you rest or work.

How do I set up my grounding mat or sheet?

1. Lay the product on your bed, floor, or chair.

2. Plug the cord into a grounded outlet (it doesn’t use electricity — only the grounding pin).

3. That’s it — you’re grounded!

A step-by-step guide is included with every order and takes under 2 minutes to set up.

Is grounding safe?

Yes. Our products do not conduct electricity — they simply connect to the Earth’s natural charge via the ground port. Everything is certified and safe for home use.

How do I wash the grounding sheets?

Machine wash on a gentle cycle with mild detergent. Do not use bleach or fabric softeners. Tumble dry on low or air dry. Full care instructions are included in each package.

Where do you ship?

We ship worldwide. Standard shipping to the US, Canada, and the UK takes 7-14 business days. Expedited options are available at checkout. All orders come with tracking.

Are your products safe for kids and pets?

Absolutely. Grounding is 100% safe for children and animals. Many of our customers use grounding mats for their babies’ sleep routines or aging pets.

Still have questions?

We’re here for you 24/7. Reach out anytime at vitalground@outloock.com or use the live chat on our website — we’ll get back to you as soon as possible ❤️